How to set up Multi Factor Authentication

Instructions for Setting Up Multi-Factor Authentication (MFA) on Your Microsoft 365 Account

1. Sign in to your Microsoft 365 account:
   • Go to the Microsoft 365 sign-in page (https://portal.office.com) and enter your work email and password.

2. Access the Security Settings:
   • Once signed in, click on your profile icon in the top right corner.
   • Select “View account” from the dropdown menu.

• Navigate to the “Security info” section.

3. Start the MFA Setup:
   • Click on the “Add method” button under the Security info page.

• Choose “Authenticator app” or “Phone” as your method, depending on your preference.

4. Follow the On-Screen Instructions:
   • If you selected “Authenticator app”, you will need to download the Microsoft Authenticator app on your smartphone and scan the QR code displayed on the screen. Please follow the onscreen promtps.
   • If you chose “Phone”, you will enter your phone number and choose whether to receive a text message or a phone call for verification. Make sure you change the dialling code to +27/ South Africa.

5. Complete the Verification Process:
   • Follow the prompts to verify your identity using the chosen method.
   • Once verified, MFA will be set up and active on your account.
6. Keep Your Recovery Information Updated:
   • It’s important to keep your recovery information up to date in case you need to reset your MFA method in the future.